Too much to do, too little time? Too many things to spend your budget on?

What’s it about
Easy modular learning anytime at a pace that suits you.  Each has two videos, off-line notes and exercises in bite-sized pieces fitting into a busy schedule.

QUESTIONING SKILLS

Two techniques for discovering what the customer really wants.

  • Creating/Uncovering Needs
  • Developing Needs
  • Types of Needs

GETTING ROLLING

Developing initial contact skills.

  • Prospecting
  • Making Appointments
  • Opening The Call

PRESENTING AND PROVING SOLUTIONS

Different ways of presenting and proving  solutions and their impact. 

  • Three ways of presenting solutions
  • Three ways of proving your solutions

CLOSING THE DEAL

Things that need to be in place to be in the best position for a positive outcome. 

  • Influencing skills/ Making proposals
  • Handling objections/Asking for the order

COACHING SKILLS

Working with people and getting them to change. 

  • From identifying the opportunity to action planning. 
  • Keep people on-board even if resistant.

GOAL SETTING

The four step process from mission to action plan

  • For performance management
  • of routine, project management and coaching.
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“SPT sales training expanded my knowledge and increased my confidence by providing me excellent information and support throughout the online and face-to-face training sessions.”

Sarah Overton
, Product Manager, TCS Cellworks Ltd, Buckinghamshire.

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